TESTIMONIALS
They were both incredibly professional and allowed me to watch and explained everything as they ran their camera through a 159ft sewer return. They found a shear in the pipe that was causing sewage to backflow into the ground and already had roots growing into it. This definitely would have been a major issue if we’d purchased the house without doing a scope! They marked off exactly where the shear was and showed us how far down (20 ft!) the sewer pipe was in the ground.
All in all, I owe Edwin and Franklin for saving me from an expensive repair. Highly recommend them for prompt, professional, and friendly service for any pre-purchase inspections!
Edit: for some reason I can’t find the option to upload the pictures to prove my point. Maybe you’ll take my word for it, considering I took yours.
Edit #2: per your response, you need to inform customers that you can clean their plumbing lines - but whatever comes out the customer has to deal with it. We spent $1,000 bucks just for yall to make things worse and then say it isn’t your problem. You should tell me upfront “hey, this might get a bit messy so whatever comes out be ready to clean it up.” Atleast be honest, don’t lie to my face.
A second visit today to descale a cast iron fitting was just a good as the first. These are pros.
The results speak for themselves: I now have a clean line, a clear understanding of why the work was necessary, and a practical plan to prevent future issues.
This is what you want in a service provider—good people, strong technology, and excellent execution. Highly recommended.
Thanks William and All Amerindian Wet Jet
This week we repeated the experience, on the same drain. Matt and his apprentice kept us advised as to arrival time, and were cheerful and pleasant. They took care to protect our very light-colored carpet, and did the job efficiently.
I was pleased that they had no problem with me looking over their shoulders--I'm always interested in a process like this of which I know little, but some workmen think you're trying to find fault instead. I was also impressed with Matt's mentoring of his apprentice, giving him clear but gentle instruction.
It's not a cheap service, but when you need it, you need it, so it's worth it!
My only feedback would be regarding the warranty period — I do wish the guarantee had been longer for added peace of mind. That said, overall I am satisfied with the service provided and appreciate their responsiveness.
John
Hard times cafe
I was on an emergency and needed help, these folks came and did so in a hurry with all the knowledge and equipment to help.
Also a big thank you to scheduling who gets us in ASAP on more pressing issues. You Guys ROCK!!!